What a director service address is
Every director gives Companies House two addresses. The service address is the public one. Companies House guidance describes it as an address a director can use to receive communications from third parties about the company. It can be the same as the director's home, the company's registered office, or somewhere different.
The service address has legal weight. Under the Companies Act 2006, documents may be served on a director by leaving them at, or posting them to, the address shown on the public register. So whatever address you give must be one where post reaches you.
Service address vs residential address
| Point | Service address | Usual residential address |
|---|---|---|
| Purpose | Correspondence and legal documents about the company | Where you actually live |
| On the public register? | Yes | No, it is kept on a private register |
| Who can see it | Anyone searching the register | Credit reference agencies and specified public authorities, such as the police |
| Can it be the registered office? | Yes | Only if you live there |
If you give your home as your service address, your home becomes public. That is the main reason directors use a separate service address.
What appears on the public register
For each director, the public register shows their name, service address, nationality, occupation and the month and year of birth. For directors appointed after 10 October 2015, only the month and year of birth are shown, according to a Companies House blog. The full date of birth and the home address stay on the private register.
The register also keeps history. Past appointments and old filings stay visible, so an address used in the past can still be found even after you change it. That is why it pays to choose a service address before you form the company.
Protecting your home address
For a new company
Give a service address that is not your home, and do not use your home as the registered office. Your home address is then only on the private register from day one. Both addresses can be set up at the same time as your company formation.
For an existing company
- Change your service address to a new one. Companies House does not list a fee for this.
- If your home is the registered office, change that too. Companies House cannot remove a home address that is still the current registered office.
- Apply to remove your home address from documents already filed, using form SR01. It costs £34 per document, and you must list each document.
Companies House shares residential addresses with credit reference agencies. You can apply to stop this only if you are at risk of violence or intimidation because of the company's work, with evidence. That application costs £100.
Rules for people with significant control
People with significant control (PSCs), such as anyone holding more than 25% of the shares or votes, give Companies House the same two addresses. The PSC guidance says the service address is disclosed publicly and the home address is kept confidential. The register also shows how the PSC controls the company, for example "more than 25% but not more than 50%" of the shares.
- Changes to a PSC's details, including a new address, must be reported within 14 days.
- PSCs must also verify their identity with Companies House. Our identity verification guide explains when.
- A director who is also a PSC can use the same service address for both roles.
What is included
- A UK service address for one director or PSC, for 12 months
- Permission to use the address on the Companies House register
- Receipt of official mail addressed to you at that address, scanned to your portal with an email alert
- Filing the change of service address for an existing director or PSC, once you approve it
- A renewal reminder before the 12 months end
Not included
- SR01 applications to remove your home address from old documents. We can explain which documents to list, but the £34 per document fee is paid to Companies House.
- Personal mail, parcels or a trading address.
- Replying to letters or legal documents. Get legal advice if you receive court papers.
Government fees
From the Companies House fee schedule and the personal details guidance:
| Filing | Fee |
|---|---|
| Change a director's details (online, or form CH01) | No fee listed |
| Change a PSC's details (online, or form PSC04) | No fee listed |
| Remove a home address from a filed document (SR01) | £34 per document |
| Stop your home address going to credit reference agencies | £100 |
How it works
- Order. Choose one service address per director or PSC, on its own or with a formation.
- Identity checks. Upload ID and proof of home address through your portal.
- Review. Our filing team checks the documents and confirms the address you will use.
- Filing. For a new company, the address goes into the incorporation application. For an existing company, we file the change for you to approve.
- Mail handling. Official post for you at the address is scanned into your portal.
- Renewal. We remind you before the year ends. If you stop the service, you must give Companies House a new service address.
What we need from you
- Company name and number, if the company already exists
- Your full name as it appears on the register
- Passport or other photo ID and recent proof of home address
- Whether you are a director, a PSC, or both
Address providers are trust or company service providers under the Money Laundering Regulations 2017, which is why we ask for ID and proof of address.
Changing a service address
You must tell Companies House within 14 days when a director's or PSC's details change, including a new address. Most changes are made through the online service; the paper forms are CH01 for directors and PSC04 for PSCs. For 14 days after the change is registered, documents can still be validly served at the old address, so keep an eye on it during that time.
Doing it yourself vs using us
You can use any address where you reliably receive post, such as a business premises you control or your accountant's office with permission, and it costs nothing. A paid service helps when you have no suitable address other than your home, or when you live abroad and want official post handled in the UK. See prices on our pricing page or start your order. Non-resident founders often combine it with formation for non-residents.
Sources
- Companies House: Your personal information on the Companies House register
- Companies House: Incorporation and names
- legislation.gov.uk: Companies Act 2006, section 1140
- Companies House blog: Your personal details on the Companies House register
- GOV.UK: Stop Companies House from providing your personal details
- Companies House: Apply to remove your personal details from the register (SR01)
- Companies House: People with significant control (PSCs)
- GOV.UK: Running a limited company, company changes you must report
- Companies House: Companies House fees
- legislation.gov.uk: Money Laundering Regulations 2017, regulation 12
Fees, deadlines and rules on this page were last checked on 27 September 2026.